Avaya Communication Server (CS) 1000 7.5 System Administration and Management


The Avaya Communication Server (CS) 1000 7.5 System Administration and Management (6351) course serves as the starting point for your Communication Server 1000 (CS 1000) training. Through presentations and interactive practices, you will learn how to use the Element Manager web interface to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on a Linux platform, and it assumes the system is fully installed and operational


Course Code:




To gain the prerequisite skills and knowledge, Cisco strongly recommends the knowledge of the following courses:

  • Avaya Communication Server 1000 Familiarization (0200)
  • System Management Fundamentals
  • Element Manager
  • Access Restrictions
  • Dial Plan Implementation
  • Customer Administration
  • Telephone Administration
  • List Manager
  • IP Phone Features
  • Subscriber Manager
  • Corporate Directory
  • Routes and Trunks
  • Traffic Reporting

Upon completing this course, the learner will be able to meet these overall objectives:

  • Basic functionality of the CS 1000 system management tools and interfaces and recommended programming hierarchy when configuring system parameters
  • Passwords and system security features used to protect system resources
  • Element Manager via Unified Communications Manager (UCM) system administration and management
  • Access Restriction features used to control degrees of access
  • Fundamentals of implementing a dialing plan and interpreting directory number data blocks
  • Customer fundamentals and Element Manager customer pages to enable and configure customer-level parameters
  • Programming guidelines for digital, IP, and SIP phones, including system-, customer-, and telephone-level requirements
  • Element Manager Phones Configuration Tool to add, edit, search, swap, and move digital, IP, and SIP telephones per customer requirements
  • List configuration using the List Manager feature
  • IP phone feature configuration including Personal Call Directory, Callers List, Redial List, and Virtual Office
  • Subscriber Manager to create, modify, and update subscriber accounts and user information
  • Implement the Corporate Directory feature
  • Element Manager to configure circuit-based and virtual routes and trunks
  • Enable the Traffic Report Collection feature and perform the steps required to view reports
Target Audience

This course is designed for:

  • Customer service representatives and personnel responsible for system administration and management of CS 1000 systems

Recommended as preparation for:

  • 7003 – ACIS – Avaya Communication Server 1000
Follow on Courses
  • Avaya Communication Server 1000E Implementation and Upgrade (6376)
vendors Course Code Course Title Days Date
6351C Avaya Communication Server (CS) 1000 7.5 System Administration and Management 3 View All Dates

This public courses are pre-scheduled throughout the year at our premises

Online, live and interactive training accessible from anywhere

We can deliver standard or customised training at any time and location that suits your employees

Guaranteed courses are confirmed to run on the specific dates shown