The knowledge and skills that a learner must have before attending this course are as follows:
- Practical experience with the PacketShaper appliance in the field with a solid understanding of networking and general knowledge of application behavior on Wide Area Networks
- Blue Coat Certified PacketShaper Administrator (BCPSA) certification, or waiver exam.
To gain the prerequisite skills and knowledge, Blue Coat recommends the knowledge of the following courses:
- Blue Coat Certified PacketShaper Administrator (BCPSA)